PLEASE NOTE:

Once the above information is provided, your account will be on a DEPOSIT REQUIRED / BALANCE ON DELIVERY basis, unless otherwise arranged with management.


  • All orders less than R1,000 require 100% upfront payment.
  • By completing this form, you consent to receiving invoices electronically.

Why do I need to fill in this form?

VAT law requires all customer invoices to include the provided information.

Will my information remain private?

Phoenix strictly adheres to the POPIA and ensures your information is kept confidential.

Terms and Conditions

Revision Date: October 2024

General

  1. Quotations are valid for 15 working days unless otherwise stated.
  2. All prices exclude VAT, installation, artwork fees, or delivery unless otherwise stated. Contact your rep for updates.
  3. Delivery times vary depending on the project and stock availability. Manufacture will only proceed upon artwork approval and payment of deposit (or receipt of order, depending on payment terms).
  4. Payment Terms: A 70% deposit is required upfront, with the balance due before release. Orders under R1,000 require 100% upfront payment.
  5. All items remain the property of Phoenix DPC until fully paid for.
  6. Pricing excludes removal of existing branding unless otherwise stated.
  7. Phoenix DPC reserves the right to adjust pricing upon final inspection.
  8. A minimum order charge of R350 may apply to cover admin costs. A 15% cancellation fee may be applied to orders canceled after being confirmed in writing, depending on the reason.
  9. We are not responsible for delays outside our control (e.g., weather, equipment failure).
  10. Phoenix DPC reserves the right to use completed projects in promotional materials and on social media unless otherwise requested specifically.

Artwork and Design

  1. All artwork remains the property of Phoenix DPC unless billed and fully paid for.
  2. Phoenix DPC is not responsible for errors on approved artwork. Reprints will be at the client's expense.
  3. Colour proofs can be printed upon request. The first is complimentary; additional proofs will be charged.
  4. Phoenix DPC reserves the right to charge for artwork recreation if not provided in print-ready format.

Vehicle Branding

  1. The vehicle must be clean and free of existing decals before arrival. A cleaning surcharge of R450/hour may apply if not.
  2. Do not wax or polish the vehicle a month before branding, as it can affect vinyl adhesion.
  3. Phoenix DPC is not responsible for vinyl failures on vehicles that have undergone bodywork.
  4. A standard industry “branded by” decal will be applied to branded vehicles unless specifically requested otherwise.

Signage

  1. All pricing is subject to site inspection and access to equipment and power.
  2. Weather and equipment/stock availability may affect installation dates.
  3. Council approval for signage remains the client’s responsibility.